A relatively new truth – perhaps universally acknowledged: change is the only constant in today’s world. One of the greatest challenges for organisations today is how to maintain continuity and standards and at the same time be flexible in an…
Month: November 2012
Becoming an effective communicator
Serene has been helping organisations communicate better since its inception in 1997. We have just delivered communications training to Iraqi female MPs who are members of the Family Select Committee of the Iraqi Parliament. To find out about local communications…
presentation skills
At the Democratic congress a few years ago an unknown senator made a short presentation. It lasted about 16 minutes. It changed history. He has just been elected for his second term as President of the US. Powerful presentations…
Building performing teams
Serene has been providing successful solutions for a range of organisations in the area of personal and professional development for many years. One of the opportunities we create is participation in a course called “Building performing teams”. Clients around…
customer service training
Serene has been working with Gloucester firm Markay Construction on a range of personal and professional development training solutions. One of these areas has been creating the WOW in customer service. For more information on local courses on creating an…