Human Resources

We provide consultancy on core personal issues such as how to interact with customers, how to make the best of your people, how to establish unity of vision and experience whilst celebrating the diversity of your human resources.

  • Assessing Training Needs
  • Developing your People
  • Diversity
  • Equality
  • Gender Issues
  • Health and Safety
  • Social Inclusion
  • Social Responsibility



Coaching and high level communication skills give the leading edge to personal and professional development in challenging times.  Coach-managers are a role model for others.  They are excellent listeners and communicators, providing perspective and encouragement whilst setting high standards and expectations.  Experiencing coaching themselves will thus not only develop the skills and confidence of Executives and Senior Managers as individuals allowing them to become such role models, but through that experience enable them to become better coach-managers themselves.  Their ability to coach their direct reports will be enhanced.

The true success of a leader can be measured by the success of the people that work for them.

When managers and leaders adopt a coaching style, the productivity, motivation and satisfaction of the employees increases.  This leads to an engaged workforce who are committed to giving the business as much as it is giving them and who are therefore more likely to stay with the company.

Serene Communications has a number of experienced coaching consultants on the team.  We offer a service to assist Executives ascertain their goals prior to coaching, so that the most suitable coach can be matched to their personal needs and objectives. We will provide one to one coaching looking at both personal and professional development and providing coaching sessions, observation, feedback and follow up sessions to enable Executives develop as leaders within the organisation.



Serene Communications offers facilitation and action planning at all levels of an organisation.

Here is what some of our clients have said about our facilitators:

“… was an excellent facilitator and drew out the best from all the participants. She also ably analysed the information gained during the workshops and feedback excellent recommendations which were useful for the organisation I worked for.”

“… is fantastic to work with and always goes above and beyond. Truly top notch organizer with a vast range of expertise on communications and gender and policy.”

“It has been and it continues to be an absolute pleasure to work with…. Her sense of duty towards her responsibilities is second to none. She is a very dynamic and radiant person, detail orientated and she always assumes a posture of learning and self-reflection, indispensable qualities in a rapidly changing environment,”

Our consultancy services include:

  • Strategic Planning
  • Business Objective Setting
  • Change Management
  • Risk Management
  • Board ‘Away Day’ Facilitation
  • Management and Staff Facilitation
  • Capacity Building
  • Project Planning & Management
  • Customer Service
  • Business Troubleshooting
  • Operational Support
  • Organisational Development
  • Business Continuity Management
  • Team Building
  • Event Management
  • Monitoring & Quality
  • Performance Appraisals
  • Assessing Training Needs
  • Developing your People
  • Diversity
  • Equality
  • Gender Issues