Creating an Excellent Customer Experience

Engaging with customers to ensure their day to day experience is one of excellence and ease is a key factor to the success of any organisation.  Our Customer Service course offers help to the coal face staff – how to provide an excellent customer experience.  This course is run by trainers who are experienced in retail, catering and call-centre work and understand how to help your people provide a great experience for your customers.

Highly participatory and very practical, it is a one day course with a host of enjoyable activities that enable participants to learn well.  Participants love the course and organisations say they notice marked improvement in customer relations.